Privacy Policy – RocketRealm (rocketrealm.info)

Last Updated: 13 May 2026 | Effective Date: 13 May 2026 | Domain: rocketrealm.info

1. Introduction

Welcome to RocketRealm ("we", "us", "our"). We operate the website rocketrealm.info (the "Website"). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our Website or interact with our services.

We are committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs) contained therein. By using rocketrealm.info, you consent to the practices described in this policy.

2. Who We Are

RocketRealm is an Australian-based online platform providing video game reviews, esports tournament information, and gaming community content.

Business Name: RocketRealm
ABN: 12 345 678 901
Address: Level 12, 1 Market Street, Sydney NSW 2000, Australia
Email: [email protected]
Website: https://rocketrealm.info

3. Information We Collect

We may collect the following categories of personal information:

Contact Information: Name, email address, and phone number when you submit a contact form, newsletter subscription, or tournament registration.
Usage Data: Information about how you interact with our Website, including pages visited, time spent, referring URLs, and browser type, collected via cookies and analytics tools.
Device Information: IP address, device type, operating system, and browser version.
Communications: The content of messages you send to us via our contact forms.

We do not collect sensitive information (as defined under the Privacy Act) unless you voluntarily provide it and we have your explicit consent.

4. How We Collect Information

We collect personal information through:

Contact and enquiry forms on rocketrealm.info
Newsletter subscription forms
Tournament registration forms
Cookies and similar tracking technologies (see our Cookie Policy)
Analytics services (such as Google Analytics)

5. How We Use Your Information

We use the personal information we collect for the following purposes:

To respond to your enquiries and provide customer support
To send you our newsletter and gaming content updates (where you have subscribed)
To process tournament registrations and communicate event details
To improve our Website content and user experience
To analyse Website traffic and usage patterns
To comply with our legal obligations under Australian law

We will not use your personal information for any purpose that is incompatible with the purpose for which it was collected without your consent.

6. Disclosure of Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information with:

Service Providers: Third-party vendors who assist us in operating our Website (e.g., email service providers, analytics providers), subject to confidentiality agreements.
Legal Requirements: Where required by Australian law, court order, or government authority.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Any third parties with whom we share data are required to handle your information in accordance with Australian privacy law.

7. Cookies & Tracking Technologies

We use cookies and similar technologies on rocketrealm.info to enhance your browsing experience and analyse Website usage. For full details on the cookies we use and how to manage your preferences, please refer to our Cookie Policy.

8. Data Security

We implement reasonable technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by Australian law. Newsletter subscription data is retained until you unsubscribe. Contact form submissions are retained for up to 24 months.

10. Your Rights Under Australian Privacy Law

Under the Privacy Act 1988 (Cth) and the Australian Privacy Principles, you have the right to:

Access the personal information we hold about you
Request correction of inaccurate or incomplete information
Complain about a breach of the Australian Privacy Principles
Unsubscribe from marketing communications at any time

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within 30 days.

11. Complaints

If you believe we have breached the Australian Privacy Principles, you may lodge a complaint with us at [email protected]. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

12. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies independently.

13. Children's Privacy

Our Website is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately.

14. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically. Continued use of rocketrealm.info after changes are posted constitutes your acceptance of the updated policy.

15. Contact Us

For any privacy-related enquiries, please contact us:

Email: [email protected]
Post: Privacy Officer, RocketRealm, Level 12, 1 Market Street, Sydney NSW 2000, Australia
Phone: +61 2 9876 5432